Free shipping in Canada when you snag 3 bags!
Free shipping in Canada when you snag 3 bags!
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FAQ

Why did the sticker easily peel off the front of my bag?

For you, of course! We opted for removable stickers that you could peel off and reuse. Stick 'em anywhere; on your laptop, your water bottle, your phone, wherever you think our logo would look good.

 

Why don't you offer Standard Shipping rates?

Our shipping provider doesn't have a standard delivery option in Canada--it's all express. Yay! You can expect your order within 1 to 2 business days once it's shipped. 

 

My order isn't here and it's been 3 business days.

Please contact us immediately at elle@deadsimplecoffee.com. If your shipping courrier is Canada Post however, your parcel may arrive in up to 8 business days. 

 

I don't live in Canada, when will my order arrive?

Going through customs may delay your order somewhat, but don't fret, you should still receive it within 3 to 9 business days. 

 

My coffee doesn't taste like your flavour notes.

Good! We struggled with finding the right flavour notes, and they are by no means our coffee's only flavours. What you taste is equally as valid and true as what we taste: a coffee's flavour is a very subjective and personal experience.